/* ===== Themes ===== */
:root{
  --radius:18px;
  --font:"Segoe UI",system-ui,-apple-system,Roboto,Helvetica,Arial,sans-serif;
}
body[data-shop="sugarnova"]{
  --bg:#fff7fb; --surface:#ffffff; --ink:#282038; --muted:#6c6280;
  --primary:#e11d74; --primary-ink:#ffffff; --primary-soft:#ffe1ef;
  --accent:#ff8cc6; --mint:#7ce3c4; --mint-soft:#e3fbf3;
  --line:#f0dbe7; --top:#282038; --top-ink:#ffffff;
  --head-font:var(--font); --head-weight:800; --head-track:-0.02em;
  --hero-bg:radial-gradient(1200px 400px at 80% -10%,#ff8cc644,transparent 60%),radial-gradient(800px 300px at 0% 0%,#7ce3c433,transparent 60%),#282038;
  --hero-ink:#ffffff;
}
body[data-shop="vintageo"]{
  --bg:#f4eee3; --surface:#fffdf8; --ink:#16130f; --muted:#6d655a;
  --primary:#16130f; --primary-ink:#f4eee3; --primary-soft:#e9e0d0;
  --accent:#b4532a; --mint:#7aa37a; --mint-soft:#e5efe1;
  --line:#ddd2bf; --top:#16130f; --top-ink:#f4eee3;
  --head-font:Georgia,"Times New Roman",serif; --head-weight:700; --head-track:-0.01em;
  --hero-bg:linear-gradient(135deg,#16130f 0%,#2a241c 100%);
  --hero-ink:#f4eee3;
}

/* ===== Base ===== */
*{box-sizing:border-box}
[hidden]{display:none!important}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font-family:var(--font);line-height:1.55;-webkit-font-smoothing:antialiased;transition:background .3s}
.wrap{max-width:980px;margin:0 auto;padding:0 16px}
h1,h2,h3{font-family:var(--head-font);font-weight:var(--head-weight);letter-spacing:var(--head-track);line-height:1.15;margin:0 0 .4em}
h2{font-size:1.6rem}
h3{font-size:1.1rem}
a{color:inherit}
.muted{color:var(--muted)}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
button,input,select,textarea{font:inherit;color:inherit}

/* ===== Top bar ===== */
.topbar{background:var(--top);color:var(--top-ink);position:sticky;top:0;z-index:20}
.topbar-inner{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:64px}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none}
.brand-mark{width:34px;height:34px;border-radius:50%;background:conic-gradient(var(--primary),var(--accent),var(--mint),var(--primary));flex:none}
body[data-shop="vintageo"] .brand-mark{border-radius:8px;background:var(--accent)}
.brand-name{display:block;font-family:var(--head-font);font-weight:var(--head-weight);font-size:1.15rem;line-height:1.1}
.brand-sub{display:block;font-size:.75rem;opacity:.7;letter-spacing:.08em;text-transform:uppercase}
.shop-switch{display:flex;background:#ffffff1a;border-radius:999px;padding:4px}
.shop-switch button{border:0;background:transparent;color:var(--top-ink);padding:7px 14px;border-radius:999px;cursor:pointer;font-weight:600;font-size:.9rem;opacity:.75}
.shop-switch button[aria-selected="true"]{background:var(--top-ink);color:var(--top);opacity:1}

/* ===== Hero ===== */
.hero{background:var(--hero-bg);color:var(--hero-ink);padding:48px 0 96px}
.hero h1{font-size:clamp(1.8rem,4.5vw,2.8rem);max-width:680px}
.eyebrow{text-transform:uppercase;letter-spacing:.18em;font-size:.78rem;font-weight:700;color:var(--accent);margin:0 0 10px}
body[data-shop="sugarnova"] .eyebrow{color:var(--mint)}
.lead{max-width:600px;opacity:.85;font-size:1.05rem;margin:0}

/* ===== Panel ===== */
.panel-wrap{margin-top:-64px;position:relative;z-index:2}
.tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:12px}
.tab{border:1px solid var(--line);background:var(--surface);border-radius:14px;padding:14px 10px;cursor:pointer;font-weight:700;display:flex;align-items:center;justify-content:center;gap:8px;box-shadow:0 6px 20px #0000000f;transition:transform .15s,background .15s}
.tab:hover{transform:translateY(-1px)}
.tab[aria-selected="true"]{background:var(--primary);color:var(--primary-ink);border-color:var(--primary)}
.tab-ico{font-size:1.1rem}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:28px;box-shadow:0 18px 50px #00000014}

/* ===== Forms ===== */
.form{display:flex;flex-direction:column;gap:14px;margin-top:14px}
.row{display:flex;gap:12px;flex-wrap:wrap}
.field{display:flex;flex-direction:column;gap:6px;min-width:0}
.field.grow{flex:1 1 220px}
.field>span{font-size:.85rem;font-weight:600}
input,select,textarea{width:100%;border:1.5px solid var(--line);background:var(--bg);border-radius:12px;padding:12px 14px;outline:none;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{border-color:var(--primary);box-shadow:0 0 0 4px var(--primary-soft)}
input[aria-invalid="true"]{border-color:#d93636}
fieldset{border:0;margin:0;padding:0;display:flex;flex-direction:column;gap:14px}
.hint{font-size:.88rem;color:var(--muted);margin:0;min-height:1.2em}
.hint.error{color:#c62828;font-weight:600}
.check{display:flex;gap:10px;align-items:flex-start;font-size:.92rem;cursor:pointer}
.check input{width:20px;height:20px;flex:none;margin-top:2px;accent-color:var(--primary)}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:12px;padding:12px 20px;font-weight:700;border:1.5px solid transparent;cursor:pointer;text-decoration:none;transition:transform .1s,filter .15s}
.btn:active{transform:scale(.98)}
.btn.primary{background:var(--primary);color:var(--primary-ink)}
.btn.primary:hover{filter:brightness(1.08)}
.btn.ghost{background:transparent;border-color:var(--line)}
.btn.ghost:hover{border-color:var(--ink)}
.btn.danger{background:#c62828;color:#fff;align-self:flex-start}
.actions{display:flex;gap:10px;justify-content:flex-end;flex-wrap:wrap}
.wrap-actions{justify-content:flex-start}
.link{color:var(--primary);font-weight:700;text-decoration:none}
body[data-shop="vintageo"] .link{color:var(--accent)}
.link:hover{text-decoration:underline}

/* ===== Tracking ===== */
.result{margin-top:18px;border-radius:14px;padding:18px;background:var(--mint-soft);border:1px solid var(--mint)}
.result h3{margin-bottom:6px}
.result .code{font-family:Consolas,monospace;font-weight:700;letter-spacing:.04em;word-break:break-all}
.carrier-links{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.carrier-links a{font-size:.85rem;padding:6px 10px;border-radius:999px;border:1px solid var(--line);background:var(--surface);text-decoration:none}
.info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px;margin-top:22px}
.info{border:1px dashed var(--line);border-radius:14px;padding:16px}
.info p{margin:.2em 0 .6em;color:var(--muted);font-size:.93rem}

/* ===== Steps ===== */
.steps{list-style:none;display:flex;gap:6px;padding:0;margin:10px 0 0;counter-reset:s}
.steps li{flex:1;font-size:.8rem;font-weight:700;color:var(--muted);padding-top:10px;border-top:4px solid var(--line);counter-increment:s}
.steps li::before{content:counter(s) ". "}
.steps li.on{color:var(--ink);border-color:var(--primary)}
.item{display:grid;grid-template-columns:1fr 90px 1fr 40px;gap:8px;align-items:end;padding:12px;border:1px solid var(--line);border-radius:14px}
.item .rm{border:0;background:transparent;font-size:1.3rem;cursor:pointer;color:var(--muted);height:46px}
.item .rm:hover{color:#c62828}
#items{display:flex;flex-direction:column;gap:10px}
.notice{background:var(--primary-soft);border-radius:14px;padding:16px;font-size:.92rem;display:flex;flex-direction:column;gap:12px}
.choice-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:10px}
.choice{position:relative;cursor:pointer}
.choice input{position:absolute;opacity:0}
.choice span{display:flex;flex-direction:column;gap:2px;border:1.5px solid var(--line);border-radius:14px;padding:14px;height:100%}
.choice small{color:var(--muted)}
.choice input:checked+span{border-color:var(--primary);background:var(--primary-soft)}
.choice input:focus-visible+span{box-shadow:0 0 0 4px var(--primary-soft)}

/* ===== Done / Slip ===== */
.done{text-align:center;padding:6px 0}
.done-badge{width:56px;height:56px;border-radius:50%;background:var(--mint);color:#fff;display:grid;place-items:center;font-size:1.6rem;font-weight:800;margin:0 auto 10px}
.slip{border:2px dashed var(--ink);border-radius:14px;padding:20px;background:#fff;color:#111}
.slip-head{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;border-bottom:1px solid #ddd;padding-bottom:12px;margin-bottom:12px}
.slip-rn{font-family:Consolas,monospace;font-size:1.5rem;font-weight:800;letter-spacing:.05em}
.slip dl{display:grid;grid-template-columns:max-content 1fr;gap:4px 16px;margin:0}
.slip dt{font-weight:700}
.slip dd{margin:0}
.slip table{width:100%;border-collapse:collapse;margin:12px 0;font-size:.92rem}
.slip th,.slip td{text-align:left;border-bottom:1px solid #eee;padding:6px 4px}
.slip-addr{background:#f6f6f6;border-radius:10px;padding:12px;margin-top:10px;white-space:pre-line}
.howto{color:var(--muted);font-size:.93rem;padding-left:20px}
.statement{background:var(--bg);border-left:4px solid var(--primary);border-radius:8px;padding:14px 16px;font-size:.95rem;white-space:pre-line}

/* ===== FAQ ===== */
.faq{margin:48px auto}
.faq details{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:4px 18px;margin-bottom:8px}
.faq summary{cursor:pointer;font-weight:700;padding:12px 0;list-style:none}
.faq summary::after{content:"+";float:right;font-size:1.2rem;color:var(--primary)}
.faq details[open] summary::after{content:"–"}
.faq p{margin:0 0 14px;color:var(--muted)}

/* ===== Footer ===== */
.footer{background:var(--top);color:var(--top-ink);padding:24px 0}
.footer-inner{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;align-items:center}
.footer .muted{color:inherit;opacity:.65;display:block;font-size:.85rem}
.foot-links{display:flex;gap:16px}
.foot-links a{text-decoration:none;opacity:.85}
.foot-links a:hover{opacity:1;text-decoration:underline}

.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%) translateY(120px);background:var(--ink);color:var(--bg);padding:12px 18px;border-radius:12px;font-weight:600;transition:transform .25s;z-index:50;max-width:calc(100% - 32px)}
.toast:not(.show){visibility:hidden}
.toast.show{transform:translateX(-50%) translateY(0)}

/* Shop-spezifische Elemente */
body:not([data-shop="sugarnova"]) .food-only{display:none}
body[data-shop="sugarnova"] .exchange-only{display:none}

/* ===== Mobile ===== */
@media (max-width:640px){
  .panel{padding:20px 16px}
  .tabs{grid-template-columns:1fr}
  .tab{justify-content:flex-start;padding:12px 14px}
  .item{grid-template-columns:1fr 80px;}
  .item .reason{grid-column:1/2}
  .brand-sub{display:none}
  .shop-switch button{padding:6px 10px;font-size:.82rem}
  .actions .btn{flex:1}
}

/* ===== Druck: nur Retourenschein ===== */
@media print{
  body *{visibility:hidden}
  #slip,#slip *{visibility:visible}
  #slip{position:absolute;left:0;top:0;width:100%;border:2px dashed #000}
}
.panel{scroll-margin-top:80px}

/* ===== Server-Modus ===== */
body:not(.srv) .srv-only{display:none!important}
body.srv .mail-only{display:none!important}
.seg{display:inline-flex;background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:4px;margin-top:8px;flex-wrap:wrap}
.seg button{border:0;background:transparent;padding:8px 14px;border-radius:9px;font-weight:700;cursor:pointer;color:var(--muted)}
.seg button[aria-selected="true"]{background:var(--surface);color:var(--ink);box-shadow:0 2px 8px #0000001a}
.status-box{border:1px solid var(--line);border-radius:14px;padding:4px 16px;margin:10px 0 6px;background:var(--bg)}
.status-box summary{cursor:pointer;padding:10px 0;color:var(--muted)}
.status-box summary strong{color:var(--primary)}
.status-box[open]{padding-bottom:16px}
.status-card{margin-top:14px;background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:16px}
.track-steps{list-style:none;padding:0;margin:14px 0 6px;display:flex;gap:4px}
.track-steps li{flex:1;height:8px;border-radius:99px;background:var(--line)}
.track-steps li.on{background:var(--primary)}
.pill{display:inline-block;padding:3px 10px;border-radius:99px;font-size:.8rem;font-weight:700;background:var(--primary-soft);color:var(--ink)}
.pill.bad{background:#fde2e2;color:#a01d1d}
.pill.good{background:var(--mint-soft);color:#17654d}
.msg{background:var(--mint-soft);border-radius:10px;padding:10px 12px;margin-top:10px;font-size:.93rem}
.ship-list{display:flex;flex-direction:column;gap:10px;margin-top:10px}
.ship{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:12px}
@media print{
  body.print-wd #slip,body.print-wd #slip *{visibility:hidden}
  body.print-wd #withdrawDone,body.print-wd #withdrawDone *{visibility:visible}
  body.print-wd #withdrawDone{position:absolute;left:0;top:0;width:100%}
  body.print-wd #withdrawDone button{display:none}
}
.label-box{margin-top:14px;border:2px solid #ffcc00;background:#fffbe6;border-radius:14px;padding:14px;color:#1d1a26}
.label-box h4{margin:0 0 10px;font-size:1rem}
.label-grid{display:flex;gap:16px;flex-wrap:wrap;align-items:flex-start}
.label-grid figure{margin:0;max-width:180px}
.label-grid img{width:160px;height:160px;object-fit:contain;background:#fff;border-radius:8px;padding:6px}
.label-grid figcaption{font-size:.8rem;color:#555;margin-top:6px}
.label-grid p{margin:0 0 8px}

/* ===== Fotos ===== */
.photo-drop{position:relative;display:flex;align-items:center;justify-content:center;border:2px dashed var(--line);border-radius:14px;padding:16px;cursor:pointer;font-weight:700;color:var(--muted);background:var(--bg)}
.photo-drop:hover{border-color:var(--primary);color:var(--ink)}
.photo-drop input{position:absolute;inset:0;opacity:0;cursor:pointer}
.photo-list{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}
.photo-list figure{position:relative;margin:0;width:84px;height:84px;border-radius:10px;overflow:hidden;border:1px solid var(--line)}
.photo-list img{width:100%;height:100%;object-fit:cover}
.photo-list button{position:absolute;top:3px;right:3px;width:24px;height:24px;border-radius:50%;border:0;background:#000a;color:#fff;cursor:pointer;line-height:1}

/* ===== Einbett-Modus (Shopify-Seite) ===== */
body.embed{background:transparent}
body.embed .topbar,body.embed .hero,body.embed .footer{display:none}
body.embed .panel-wrap{margin-top:0;padding:0}
body.embed .wrap{padding:0 4px}
body.embed .faq{margin:28px auto 8px}

/* ===== Live-Sendungsverfolgung ===== */
.live{margin-bottom:6px}
.track-steps.trk3 li{height:10px}
.trk-legend{display:flex;justify-content:space-between;font-size:.78rem;color:var(--muted);font-weight:600}
.trk-hist{margin-top:12px}
.trk-hist summary{cursor:pointer;font-weight:700}
.trk-hist ul{list-style:none;padding:0;margin:10px 0 0;border-left:3px solid var(--line)}
.trk-hist li{position:relative;padding:4px 0 10px 16px;font-size:.92rem}
.trk-hist li::before{content:"";position:absolute;left:-7px;top:9px;width:11px;height:11px;border-radius:50%;background:var(--primary)}
.trk-hist li .t{display:block;font-size:.8rem;color:var(--muted)}
.trk-hr{border:0;border-top:1px solid var(--mint);margin:16px 0 12px}

.livedot{font-size:.72rem;font-weight:800;color:#1f9d6b;vertical-align:middle;margin-left:6px;animation:liveblink 1.6s infinite}
@keyframes liveblink{50%{opacity:.35}}
.live.pulse{animation:livepulse 1.4s ease-out}
@keyframes livepulse{0%{box-shadow:0 0 0 0 rgba(31,157,107,.55);border-radius:14px}100%{box-shadow:0 0 0 14px rgba(31,157,107,0);border-radius:14px}}